What areas do we cover?

At Pennington Hennessy we focus on Professional services clients. About 70% of our clients are law firms, 30% are accountants and property companies/surveyors.

We enjoy the challenge of working with experienced, academically strong and successful people. Such people often exhibit cynicism and voice continued challenges, which is why many interventions have failed for them. This means that we have to be at our very best for each and every client contact, and really know what we are talking about.

Within professional services we focus on 2 skill sets: Leadership & Management and Business Development

Skill Sets

Leadership/Management
Most of our clients did not choose a leadership or management career in the first instance. They wanted to be experts, left alone to give high quality advice to good clients. This means that many standard courses – often written by Alpha-type males – are inappropriate and even damaging. We understand the subtleties of leading within a professional environment, so aim to develop the skills, knowledge and attitudes required to enable the firm or company succeed in its own terms. View Case Study >>

Business Development
Within professional services we have seen the pendulum swing from marketing – business development – account management – relationship management – sales, as firms realise that success can only come from their partners actively engaging with clients and selling value IN THE CLIENTS' EYES. There is a huge overlap between people skills and sales skills, and we are uniquely placed to provide joined-up training in both arenas. We currently provide sales training to over half our clients, in addition to leadership/management. View Case Study >>

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