Behavioural Change Consultancy - Getting Measurable Results Pennington Hennessy
 
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Case Studies

 

Case Study One: Coaching for Business Development

"The support received was a fundamental part of the successful growth of the new department. The individual sessions ensured that time was set aside to review progress and plan further. The discussions generated action plans and ideas and helped to maintain momentum and enthusiasm." Partner, Law Firm

Background

Through a US merger the firm had grown from a niche city practice, into part of a Top 20 global law firm. The firm had a successful regional office, and had added an employment partner to an already successful property and commercial practice. The referred work promised to provide partial workload, but there was a clear requirement to self-generate business and raise profile.

Opportunity

To work with the employment partner to develop new business from an existing base of £90K to £190K+.

Action taken

We began with a departmental weekend, where the whole employment team considered their aspirations, their current working practices and what they needed to do to establish a vigorous client base. This was followed up with a shorter evening session 2 weeks later, where we gave the team the chance to explain progress to date and offered additional support where required. We then continued a programme of individual help to the regional partner:

  • Refining the client database
  • Creating a new business framework
  • Regular encouragement and feedback We met quarterly, with additional formal monthly conference calls.

Results

Due to the partner’s determination to succeed the practice grew from £90 to £165K over the initial 12 months and is forecasted this year to rise to £220k. She gained a recommendation in the Legal 500 for the first time, which has led to yet more work.

As a result of this programme we designed and delivered a development programme for their senior associates preparing for partnership, as well as management training for their senior support staff. They remain current clients.

Next >> Case Study Two: Sales Skills for Sector-Focused Teams

   

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