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The firm had decided to overlay its existing departments with sector-focused teams, to leverage the penetration it had already made in key markets. The sector-focused teams were, however, languishing. The team leaders had little influence and no practical reward mechanisms to encourage collegiate behaviour across departments.Building on the existing sector plans we met with the team for two, 2-hour sessions. In the first session we used the Insights model to discuss both the behavioural preferences of the team members, but also how they mapped across to the tasks necessary to get the team working properly. In the second session we identified the tasks that partners could take which would play to their strengths, and agreed a simple yet effective reporting mechanism so that the plan could be executed. As a result of the 2 sessions the team were encouraged to agree mutual responisbility, which resulted in a greater number of cross-selling opportunities across departments..
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